You're trusting us with your client list. Here's exactly what that means.
Written in plain English for the businesses we serve — agents, advisors, practices, firms — because "enterprise-grade security" is a phrase, not an answer. No badges we haven't earned; just what we store, what we never touch, and how you leave.
What we store
Your account
Email, password (hashed with a modern algorithm — we can't read it), and your publication settings: voice, schedule, standing rules.
Your subscriber list
Names, emails, and the consent record for each contact — when they opted in and how. Used only to send your issues. Exportable as a CSV anytime.
Your issues
Drafts, sent issues, and their delivery stats (delivered, opened, clicked) so you can see what's working.
What we never touch
Your client records
Drafting reads public industry news and your public website. It never connects to your CRM, AMS, practice-management system, or patient records — there's no integration to misuse.
Your subscribers' inboxes
We send your issue; we don't track your subscribers around the web, build profiles on them, or use their addresses for anything but your newsletter.
Anyone else's list
No renting, selling, sharing, or cross-promoting between customers. Your list has one purpose: your letter.
How sending stays clean
Consent required
Importing a list requires confirming your contacts opted in. No confirmation, no send — the checkbox isn't decorative; the import fails without it.
Suppression is automatic
Unsubscribes apply instantly and permanently. Bounces and complaints suppress automatically. A removed contact can't be accidentally re-imported over their objection.
New accounts are capped
Every new account's sending volume is limited until we've reviewed it — the abuse-prevention that keeps everyone's deliverability healthy, including yours.
Authenticated infrastructure
Issues send over SPF/DKIM/DMARC-authenticated domains — yours once verified, ours until then — with one-click unsubscribe headers built in.
Deletion & leaving
Export first
Your full subscriber list downloads as a CSV in one click — before, during, or after cancelling.
Deletion on request
Email privacy@newslet.ai and your account and data are deleted within 7 days, as our privacy policy promises. Subscribers can also be deleted individually anytime.
No hostage mechanics
Month to month, cancel in the app, no retention calls, no cancellation walls.
Something we haven't answered? Security questions get direct answers from the people who run the infrastructure: hello@newslet.ai. For the formal version, read the privacy policy.